Define License Count for Users and Projects in a Customer Account...
License details in exto are typically defined as per the specifications in Purchase Order. PMEs can determine the license limit for both users and projects when setting up the Customer account.
Licenses are issued for a certain period and validations automatically trigger once it lapses. These validation messages help to keep track of the renewal dates and contact exto support to renew on time.
Add License Details to a Customer Account:
Step 1: Sign in with your Dev credentials. The system automatically navigates you to the current customers list
Step 2: Click the Add New button on the top-right of the page to open the customer creation page
Step 3: Specify the Project License Count and User License Count that's crucial to create a Customer Profile
User License Count: Determines the total number of users permitted for a specific customer. Validation error displays during the user creation process when the number of users for the specific customer exceeds the defined limit.
Project License Count: similar to the user license count, this field determines the total number of programs and/or projects allowed for a Customer account
License Expiration Date: Date until which the license is active. Use the calendar to enter the new expiry date of the license after renewal. By default, the Validation for expiration date for any Customer is set to the Customer creation date. Dev must change the license date to a valid future date, else validation errors may appear when users try to interact with the system.